NASFAA Offers New "Best Practices" Symposium
for Experiences Aid Administrators
by Mindy Kaplan Eline, NASFAA
Washington, D.C. (October 11, 2001) – The National Association of Student Financial Aid
Administrators (NASFAA) today announced a new training opportunity that will explore critical
issues facing financial aid professionals.
"In Search of Best Practices – A NASFAA Symposium" will be offered to Association
Members in Spring 2002.
The Symposium will showcase experts who will lead discussions on:
- Enrollment Management, including packaging philosophies, leveraging, and balancing
the bottom line;
- Legal Issues, including labor issues and personal liability; and
- E-Commerce Customer Service, including Web-based services for students, parents and
aid administrators, as well as e-communication strategies.
The subject matter will be targeted towards intermediate and advanced financial aid
administrators who have high competency levels in the nuts and bolts aspect of each subject area.
The Symposium, to be offered at three or four sites around the country and run approximately a
day and a half, promises to be a wonderful opportunity to collectively delve into national topics
of concern, learn from the experiences of others, share ideas, and have philosophical and ethical
discussions on current issues.
Look for more information at www.NASFAA.org later this year on the specifics of the
Symposium, including dates and locations. Please note that this Symposium will be offered in
addition to NASFAA's regular Spring Training.
The National Association of Student Financial Aid Administrators (NASFAA) is a nonprofit
membership organization that represents more than 10,000 financial aid professionals at more
than 3,000 colleges, universities and career schools across the country. Based in Washington,
D.C., NASFAA is the only national association with a primary focus on student aid legislation,
regulatory analysis and professional development for financial aid administrators. Each year,
Members help more than 8 million students receive funding for postsecondary education.
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